Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the Medifoot Clinic website (medifootclinic.com.au) and any purchases or services made through it. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, you should not use this website.

These Terms should be read together with our Shipping & Delivery Policy, Refunds & Returns Policy, Privacy Policy, Consumer Data Policy, and Security Policy.

1. General Information

“Medifoot Clinic”, “we”, “us”, “our” refers to the podiatry clinic trading under the Medifoot Clinic name. “You” and “your” refer to any person accessing or using this website. This website is intended for users located in Australia.

We may update these Terms at any time by publishing the revised version on this website. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

2. Website Use

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others, restrict or inhibit others from using the website, or damage or impair the website or its security. We may suspend or restrict access to the website at any time for maintenance, security, or operational reasons.

3. Medical Information & Disclaimer

Information on this website is provided for general information and educational purposes only and does not constitute individual medical advice, diagnosis, or treatment. It should not be relied upon as a substitute for an in-person consultation with a qualified health professional. Always seek the advice of a podiatrist, doctor, or other qualified health provider for any questions regarding a medical condition or treatment.

If you are experiencing a medical emergency, call 000 (or your local emergency number) immediately.

4. Online Orders & Contract Formation

By placing an order through our website, you make an offer to purchase the selected products or services and confirm that all information provided (including contact and delivery details) is accurate and complete. An order is not deemed accepted by us until payment has been successfully processed and we have issued an order confirmation.

We reserve the right to decline or cancel an order where products are unavailable, payment is unsuccessful or appears suspicious, there is a pricing or product description error, or we reasonably believe the order to be fraudulent or inappropriate. If your order is cancelled after payment, we will arrange a refund.

5. Pricing, Taxes & Currency

All prices are displayed in AUD (Australian Dollars) and include GST where applicable. Shipping charges, if any, are shown separately and confirmed at checkout. While we aim to ensure pricing accuracy, errors may occur. If a pricing error is identified after you place an order, we will contact you to confirm whether you wish to proceed at the correct price or cancel the order for a refund.

6. Product Information & Availability

We aim to ensure product descriptions, images, and information are accurate; however, colours and appearance may vary slightly due to screen settings and manufacturing differences. Product availability is subject to stock levels and may change without notice. We are not obligated to supply products that are unavailable or incorrectly listed and will provide a refund where appropriate.

7. Shipping, Delivery & Returns

Shipping, delivery, and returns are governed by our Shipping & Delivery Policy and Refunds & Returns Policy. By placing an order, you acknowledge and agree to the terms set out in those policies.

8. Payment & Security

Payments made through our website are processed via secure, PCI-compliant payment gateways. We do not store full card numbers on our servers. You are responsible for ensuring that your payment details are correct and that you are authorised to use the chosen payment method. For more information, refer to our Security Policy and Privacy Policy.

9. Liability

To the maximum extent permitted by law, we exclude all warranties, representations, and conditions not expressly stated in these Terms. We are not liable for any loss, damage, or expense arising from use or inability to use this website, reliance on any information on this website, or delays in delivery or events outside our reasonable control.

Nothing in these Terms excludes, restricts, or modifies any rights you have under the Australian Consumer Law that cannot be excluded. Where our liability cannot be excluded but may be limited, it is limited to the replacement of goods, supply of equivalent goods, or the cost of such replacement or supply, as we determine.

10. Intellectual Property

All content on this website, including text, images, logos, graphics, and layout, is owned by or licensed to Medifoot Clinic and is protected by copyright and other intellectual property laws. You must not reproduce, distribute, or modify any content without our prior written consent, except as permitted by law for personal, non-commercial use.

11. Third-Party Websites & Links

This website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of those websites. Access to third-party sites is at your own risk, and we recommend reviewing their terms and privacy policies.

12. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes arising in connection with this website or these Terms are subject to the exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.

13. Contact Us

If you have questions about these Terms & Conditions, please contact us via: https://www.medifootclinic.com.au/locations/contact-form or call 03 9305 7945.

Last updated: DD Month YYYY